Accessibility Statement

Accessibility Statement for Gardeners Camden Town Website

Gardeners Camden Town is committed to providing a website that is accessible and usable for as many people as possible in the Camden Town community and beyond. We want visitors to find information about our gardening services, local projects, and support in an inclusive and barrier-free way. This statement explains the steps we have taken and continue to take to improve digital access for everyone, including disabled users and people using assistive technologies.

Our Accessibility Standards

Our goal is for the Gardeners Camden Town website to meet the Web Content Accessibility Guidelines version 2.1, level AA. These guidelines are internationally recognised and define how to make web content more accessible for people with a wide range of access needs, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Where full compliance is not yet possible, we aim to provide an accessible alternative or reasonable adjustment, and we are working towards continual improvement so that people in the Camden Town area can access our gardening information online with confidence.

Screen Reader Support

The Gardeners Camden Town website is designed to work with modern screen readers and other assistive technologies. We use structured HTML so that headings, paragraphs, and lists follow a logical order, making it easier for screen reader users to understand the content and navigate between sections.

Images that convey meaning include descriptive text. Where we feature gardens, planting examples, or Camden Town project photos, we aim to provide alternative text that explains the key information shown, rather than relying only on visual details. We also avoid using images of text wherever possible, so that content can be read clearly by assistive tools.

Keyboard Navigation

The site is built so that most content and interactive features can be reached and operated using only a keyboard. You should be able to move through menus, links, and form fields using common keys such as Tab, Shift plus Tab, Enter, and the arrow keys. Focus indicators are designed to be visible so you can see where you are on the page as you move through the content.

We regularly review the navigation and interactive elements on the Gardeners Camden Town website to reduce barriers for people who cannot or prefer not to use a mouse or touch screen. This includes forms for enquiries about gardening services and any booking or contact options we provide for Camden Town residents.

Text, Layout, and Colour

We use clear layouts, consistent heading structures, and readable font sizes to support visitors who rely on screen magnifiers or who have cognitive or visual impairments. The colour contrast between text and backgrounds is checked to meet WCAG 2.1 AA guidelines so that information remains legible for people with low vision or colour vision deficiency.

Where possible, content is written in plain, straightforward language, to help all visitors quickly understand the gardening services we provide in the Camden Town area, from regular maintenance to accessible garden design and advice.

Ongoing Accessibility Work

Accessibility is an ongoing process. We review our website regularly and update it when standards, technology, or our services change. When we add new pages or features related to Gardeners Camden Town, we aim to design them with accessibility in mind from the beginning, rather than adding adjustments later.

Feedback and Accessibility Requests

We welcome feedback on the accessibility of the Gardeners Camden Town website and our online information. If you find any barriers, such as content that is difficult to read, forms that are hard to use, or features that do not work with your assistive technology, you can contact us and tell us:

What page or section you were using on the site, what you were trying to do, and what went wrong or what you found difficult. If you are comfortable doing so, please also tell us what device, browser, or assistive technology you were using, for example a particular screen reader or screen magnifier.

We will review your comments and aim to respond with an explanation, an alternative way to access the information, or details of any changes we plan to make. Your feedback helps us improve our digital services so that more people in Camden Town can benefit from accessible gardening information.

Accessibility and Our Offline Services

In addition to our website, we aim to offer accessible communication about our gardening work in Camden Town, including alternative formats or adjustments where reasonable. If you need information about our services in a different format or need us to make a reasonable adjustment so you can use our services, you can contact us to discuss your requirements and we will do our best to help.